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Coaching FAQ's

What is Merger Coaching?
Who is the ideal candidate for Merger Coaching?
Who is involved in the Merger Coaching process?
When in the merger process should Merger Coaching begin?
How long is each intervention?
How do you track the progress of Merger Coaching interventions?
What will be required of me when I call to begin the process?
Does this form of coaching take into account the whole person, or simply address the business side?
What is the guaranteed outcome?
What organizational results come from Merger Coaching?
What portion of the Merger Coaching is customized to my unique needs?
How are the coaching results sustained over time?
How do I choose a Merger Coach?
What is the typical experience level of a Merger Coach?
What if I'm not satisfied?
What is the fee for Merger Coaching?
What if I'm not going through a merger but am undergoing major change?
What other services does MergerCoach provide?
How do I learn more about the Merger Coaching experience?


What is Merger Coaching?

Over the last five years, our clients have constantly presented our team with a dilemma: Executives in the throes of a merger desperately needed personal advice and consoling. These executives valued an objective, trusted third-party opinion when wrestling with critical business and personal issues. When they leveraged a third party coach, the result was a skyrocketing in personal performance. They recognized their "defining moments" and took advantage of them. Merger Coaching has evolved into one-on-one assistance designed to increase leadership competency and engage and retain key contributors during a merger. This is done by very experienced Merger Coaches, using a field-tested, proven, metric-based methodology that drives toward the desired outcome or goal (typical integration goals include speed, cost savings, revenue improvements, and employee retention). The merger coaching process incorporates leadership development, coaching techniques and outcomes, and suggestions for managing the predictable dyn amics created by a merger.
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Who is the ideal candidate for Merger Coaching?

Although all team members need Merger Coaching, there are only two candidates who should be considered for organization-sponsored Merger Coaching: Senior executives, and "at risk" managers and specialists-those who represent the real intellectual and business value in the organization. These key contributors can take their network of other employees, key customers, or valuable intellectual property with them. Often they are simply mired in the ambiguity that exists inside of change; coaching can help get them through the "change curve" quickly so they can engage personally and add value professionally. To begin a coaching relationship, endorsement from a senior-level manager is best. At a minimum, their being informed is required. More than likely your organization will sponsor your Merger Coaching involvement and understand its value. During a merger the organizational sands shift very quickly-the relationship with your current and future boss is and will become very important. Your Merger Coach wil l specifically work with you to establish and strengthen this relationship, dramatically increasing the effectiveness of you both.
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Who is involved in the Merger Coaching process?

Primarily the team member being coached and their Merger Coach. Also, their team members, colleagues, customer, boss, and family. Anyone who they directly or indirectly come in contact with will be considered in the process. Merger Coaching is provided in a one-on-one setting in most cases. However, a customized, team-based Merger Coaching process may be implemented to achieve even more benefits for the organization and add more value to the merger.
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When in the merger process should Merger Coaching begin?

When, or before, the deal is announced is best. Your opening moves are judged most critically during this time. Being coached early in the process gives you the confidence to say and do the right things.
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How long is each intervention?

Merger Coaching engagements, on average, last three to 12 months. Your Merger Coach tries to increase your effectiveness as quickly as possible. After six months, the valuable change energy from the merger is gone and you should be well on your way to bigger opportunities. (Typically, this includes another merger, IPO, or promotion.)
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How do you track the progress of Merger Coaching interventions?

One of our very first steps is to determine your personal merger development needs and what you or your organization wants to achieve from the merger. After administering a web-based personal profile, you and your Merger Coach will prepare a 90 to 180-day personal development plan for you. This serves as the basis for all of your interactions with your Merger Coach and the foundation for measuring your progress.
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What will be required of me when I call to begin the process?

You will need a clear understanding of your organization's merger deal strategy. Also, you will be asked to complete a web-based merger development assessment (ASSESS™). The most important thing you will need, though, is the willingness to be open-minded and the courage to submit to the process. The process is designed to do three things for those being coached: predict what is to come, offer support on how to deal with existing issues, and determine how to incorporate lessons learned to avoid falling into common pitfalls.
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Does this form of coaching take into account the whole person, or simply address the business side?

When you pick up a stick, you get both ends-the whole person must be taken into account. Your performance and energy must be at an all-time high, which is accomplished by keeping your personal and business lives in lock step.
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What is the guaranteed outcome?

Change! The person being coached will change. How long it takes to get to the desired change is the variable. To speak to someone who has been through the Merger Coaching process, please visit the Client Testimonials section of our website. Or, we would be happy to set up a conference call with one of our past clients if you would like a personal reference.
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What organizational results come from Merger Coaching?

There are two main results you will see. First, the executives being coached will have solid, experienced advice to draw from prior to making key decisions. This is important because the new vision is being formed for the 'go forward' organization. Thus, an objective strategy that is well conceived will emerge. Secondly, managers and other contributors who are involved in a coaching relationship will engage in implementing this vision and understanding long-term implications of their words and actions. This ability to perceive personal and managerial impact in decision-making carries great weight when dealing with monumental change.
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What portion of the Merger Coaching is customized to my unique needs?

Merger dynamics are very predictable. You and your organization are unique. The Merger Coaching process blends the predictable dynamics and your character and values to increase your effectiveness exponentially.
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How are the coaching results sustained over time?

Your coaching relationship should be considered a journey. After the first three months of work, MergerCoach hosts The Merger Institute for coaching participants. You and other executives will meet three times over an 18-month timeframe to accomplish these five objectives: Learn how to sustain change management efforts; receive additional coaching on injecting continuous value into your organization; receive tools to increase the commitment of your teams (which leads to increased production and quality); receive the best thinking of peers in your same industry; learn tricks to making key changes stick. Ask your Merger Coach for additional details, including pricing, for the Merger Institute.
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How do I choose a Merger Coach?

Based on your needs and industry, we will generate a list of Merger Coaches matched to your needs. You will then interview and select your personal Merger Coach. Most of your interaction will be by telephone, email, and via the Internet. Geography has little impact on gaining access to and value from your Merger Coaching experience; however, Merger Coaches are geographically dispersed in case personal visits are necessary.
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What is the typical experience level of a Merger Coach?

Each of our specialized merger coaches has at least five years in coaching and 20 years managerial experience. Most coaches exceed these minimums and have deep industry and executive level experience. Past clients liken their Merger Coaching experience to "having a CEO for a personal mentor."
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What if I'm not satisfied?

Your Merger Coach's goal is to help you meet your goals. To get there, your Merger Coach will be very aggressive. You will visit areas of your life and career that are uncomfortable. If you are not making the progress you want to be making, discuss the issues with your Merger Coach and try to work it out. You may select another Merger Coach, if one is available, or get a refund for unused services.
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What is the fee for Merger Coaching?

It varies by level and number of team members receiving Merger Coaching and by the amount of resources required in a single organization. Your Merger Coach will develop a high-value solution for you and/or your organization. You will realize value from your Merger Coaching experience-guaranteed, or it's on us!
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What if I'm not going through a merger but am undergoing major change?

MergerCoach has specifically designed and developed this process to be most applicable in a merger or acquisition based event. However, many of the tools and techniques your Merger Coach uses may be customized for a non-merger situation.
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What other services does MergerCoach provide?

Our team's coaches earned their experience performing full-scale merger integration projects. You have full access to all of the MergerCoach resources used in these integration projects. Additionally, our merger leadership development curriculum, The Institute™, provides up to 18 months of post-merger support for you and your organization's executive team. Our primary focus is your personal development. Your Merger Coach will provide additional information on all other resources.
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How do I learn more about the Merger Coaching experience?

Frequently visit and explore our website, www.mergercoach.com. The content is continually updated with the latest merger techniques and lessons learned from our Merger Coaching experiences. Send us an email (coach@mergercoach.com), or call toll free 866-612-COACH to let us know about your needs.
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